Cleanliness and care for your flat
Entrusting your home to a short-term rental service means being certain that it will be treated with attention, care and professionalism.
For this reason, at Pleiades Home we have chosen to rely exclusively on in-house staff for the cleaning and care of the flats, guaranteeing a high standard of quality and reliable service for our owners and guests.
For this reason, at Pleiades Home we have chosen to rely exclusively on in-house staff for the cleaning and care of the flats, guaranteeing a high standard of quality and reliable service for our owners and guests.
Why did we choose an in-house team to clean your flat?
Many facilities operating in the short-term rental sector rely on external cleaning companies to manage cleaning. This often leads to problems such as inconsistent cleaning standards, constantly changing staff who do not know the flat thoroughly, and difficulties in communication between the host and the cleaning service. At Pleiades Home we believe that the best solution is to have a dedicated, highly qualified and constantly updated team to take care of your home as if it were their own.
Our in-house staff, knowing your flat down to the smallest detail, will be able to treat it with the utmost care, preserving its value and guaranteeing guests a perfect welcome.
Our in-house staff, knowing your flat down to the smallest detail, will be able to treat it with the utmost care, preserving its value and guaranteeing guests a perfect welcome.
Trained and specialised personnel
Each member of our team is carefully selected and trained to handle the cleaning and check-out of the flats. Our staff undergoes a specific training programme to learn professional cleaning techniques, the use of suitable products and the necessary procedures to ensure that each property is impeccable for new guests.
Trained and specialised personnel
Each member of our team is carefully selected and trained to handle the cleaning and check-out of the flats. Our staff undergoes a specific training programme to learn professional cleaning techniques, the use of suitable products and the necessary procedures to ensure that each property is impeccable for new guests.
Deep cleaning
Deep cleaning between a check-out and a new check-in, respecting the highest standards of hygiene.
Flat inspection
Post-check-out inspection of the flat for damage or anomalies.
Room rearrangement
Tidying up and setting up the rooms so that guests find a welcoming and ready-to-use home.
Room sanitisation
Sanitising surfaces and fabrics to ensure healthy, allergen-free environments.
Insured and recognisable personnel
Insured and recognisable personnel
Safety and reliability are two key elements in our service. For this reason, our staff is regularly employed and insured, in full compliance with current regulations. Each team member works professionally and with the utmost respect for the privacy and needs of the owners. Furthermore, to ensure maximum transparency, our team is always recognisable by:
- Official uniform of Pleiades Home.
- Identification card with name and role.
In this way, you can rest easy knowing who enters your home and who takes care of it.
Direct contact with customer service
One of the most innovative aspects of our service is the real-time communication between our cleaning team and Pleiades Home customer service. Thanks to a system of immediate updates, the cleaning staff can report in a timely manner:
- The state in which the guests left the flat
- Any damage or malfunctions to be resolved before the new check-in
- The need for extra intervention to maintain a high quality of service
This synergy between cleaning and customer service allows us to offer a more efficient service, reducing intervention times and ensuring that the house is always in the best condition for new guests.
Why choose Pleiades Home for your property management?
Trained staff
Trained staff specialised in cleaning holiday homes.
Recognisable team
Insured and recognisable team, with uniform and identification tag.
Direct contact
Direct contact with customer service for real-time updates.
Inspection of the flat
Inspection of the flat after each check-out to ensure maximum care.
Choosing Pleiades Home means entrusting your property to a team that will take care of it with the same dedication and attention that we give to our own homes.
Entrust your property to us, we will take care of it as we do our own homes!
